WILLEMSTAD – The Social Insurance Bank (SVB) continued its digital transformation in 2025 with the launch of a new employer portal, a redesigned website and preparations for online pension services.
Through the employer portal, companies can now enter and manage employee employment data, including hiring, changes and termination of employment. SVB says the portal has already improved efficiency for both employers and the institution. By the end of 2026, all employers must be connected to the portal so employee registration can be handled digitally.
SVB reported 46,244 registered employees and 4,630 registered employers at the end of 2025. The number of BVZ-insured persons stood at 136,801.
The new SVB website received more than 350,000 visits and 749,000 page views in 2025. Visitors mainly used it to report incapacity for work, download forms, contact SVB, submit AOV applications and report changes. SVB also plans to further improve the site with a chatbot.
The institution also began implementing Microsoft 365, upgraded its network infrastructure, started work on a new system for medical referrals abroad and provided AI training to employees focused on productive, responsible and safe use of artificial intelligence.