WILLEMSTAD – Home care and dietitian services received the lowest satisfaction scores among the healthcare services examined in Curaçao's latest national healthcare survey, while laboratories and general practitioners received the strongest ratings.
According to the Central Bureau of Statistics' Enkuesta Sosial 2025, 57 percent of respondents were satisfied or very satisfied with home care services, while dietitians recorded a satisfaction rate of 56.4 percent.
The Curaçao Medical Center (CMC) received a satisfaction rating of 66.5 percent. Psychologists scored 67.6 percent, physiotherapists 67.3 percent and the Social Insurance Bank (SVB) 68.9 percent.
Medical specialists performed somewhat better, with 71.4 percent of respondents saying they were satisfied or very satisfied.
The strongest scores were recorded for medical laboratories at 79.6 percent, followed by general practitioners at 77.7 percent, pharmacies at 75.9 percent and dentists at 74.7 percent.
The survey also separately measured dissatisfaction. Overall, 13.8 percent of respondents said they were dissatisfied or very dissatisfied with healthcare services in Curaçao.
CMC recorded the highest specific dissatisfaction figure among the institutions and providers listed in the report at 8.2 percent, followed by medical specialists at 7.5 percent, SVB at 6.9 percent and pharmacies at 6.7 percent.
Dissatisfaction was lower for dentists at 5.3 percent, home care at 5.1 percent, psychologists at 5 percent, general practitioners at 4.8 percent, physiotherapists at 4.6 percent, dietitians at 4.3 percent and medical laboratories at 3.3 percent.
The results show an important distinction between overall satisfaction with Curaçao's healthcare system and experiences with individual providers. While only 52 percent of respondents expressed satisfaction with healthcare in general, several individual services received substantially higher ratings.
CBS said the comparatively lower satisfaction levels for home care and dietitian services could indicate areas where further improvement may be needed.
The 2025 survey is part of the first broad update of several Curaçao healthcare indicators since the National Health Survey was last conducted in 2017. The new study examines healthcare use, accessibility, satisfaction, insurance, financial barriers, informal caregiving and health-related absence from work.