WILLEMSTAD – One of the most alarming findings in the government's Integrity Baseline Scan is the limited awareness of confidential advisors among civil servants.
Across several ministries, knowledge of confidential advisors ranked among the weakest-performing integrity safeguards. At the Ministry of Economic Development, only 33 percent of respondents were familiar with the confidential advisor. At SOAW the figure was also only 33 percent.
The role of a confidential advisor is considered crucial in modern integrity systems because employees can seek guidance before deciding whether to file a formal complaint.
Researchers warn that when employees are unaware of these support structures, potential integrity concerns may remain unreported.
The report identifies this issue as one of the clearest examples of a disconnect between formal integrity policies and employee awareness. Although structures may exist on paper, many workers do not know how to access them or what services they provide.
Future government reforms are expected to focus heavily on improving visibility and accessibility of confidential advisors throughout the public sector.