WILLEMSTAD - Super Retail Online announced on Wednesday that it will immediately stop transporting IKEA orders to the islands. The company informed its customers through an email, citing issues with IKEA's transport process that do not meet their quality standards.
According to Super Retail Online, frequent problems arise during the delivery process, including missing items and inadequate packaging for sea transport. "These issues have resulted in damaged orders and disappointment for customers on multiple occasions, leading us to discontinue this service," the company stated.
Customers who still have IKEA orders en route will see their deliveries completed, the company assured. In the email, Super Retail Online expressed regret for any inconvenience caused and offered their apologies.