WILLEMSTAD – Utility company Aqualectra offers customers with conventional meters the option of submitting the meter reading themselves on the day they have to register their consumption.
A meter reader also visits to make corrections. In November, December and January last year, Aqualectra had to estimate consumption for a group of customers. Due to the heavy rainfall, many meters had become inaccessible. These customers received a letter stating that their situation needed attention. Aqualectra has now credited a large part of the accounts of these customers for the past period.
Register online
Some customers are used to calling Aqualectra at the end of the month on 0800 0135 to pass on their conventional meter reading. Soon Aqualectra will also make this accessible online, at aqualectra.com, for all customers who want to have control over their consumption.