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Collaboration between Tax Authority and local online payment method Sentoo

Local | By Press release November 15, 2023

Introduction of integrated online payment for declarations 

WILLEMSTAD - The Tax Authority and Sentoo are joining forces to announce an innovative collaboration that will significantly improve the way taxpayers fulfill their obligations. The desire for a simple and quick integrated online payment method has long been on the wish list of taxpayers and the Tax Authority. The plan is to launch this payment method later this year. 

Soon, taxpayers can pay their Profit Tax (LB), Turnover Tax (OB), and Income and Social Premium Tax (ZV/OV) declarations directly from the declaration using their bank account through the familiar banking environment. Payment will be facilitated through Sentoo QR codes available on the declaration PDFs. This marks the initial step. In the future, this payment option will be extended to other means and be directly accessible in the online portal. Currently, Sentoo is available for Banco di Caribe customers, with MCB being added later this month. 

Faster payment processing with accurate information 

One of the key advantages of using Sentoo for payments is the swift and efficient processing of payments with accurate information. All necessary details, such as the payment reference and amount, will be pre-filled and displayed for the payer. This ensures that the Tax Authority can process Sentoo payments promptly and without errors. This guarantees taxpayers a quick, error-free processing without delays. This will be particularly beneficial for business taxpayers who submit monthly declarations, saving them considerable time and making retrospective correction of payments almost unnecessary. 

Improved Customer Experience 

Paying with Sentoo is part of the Tax Authority's efforts to provide modern and convenient solutions that meet the ever-changing needs of taxpayers. The intuitive interface ensures that taxpayers can complete their payments quickly and easily. Manually entering the correct references and amounts is now a thing of the past. This user-friendly process will significantly enhance the taxpayer's customer experience. 

Secure and Seamless Payments 

With this new payment method at the Tax Authority, taxpayers can rest assured that their transactions are secure. The taxpayer confirms the payment through their secure banking environment. This not only provides peace of mind for taxpayers but also reinforces the Tax Authority's commitment to data security and privacy. The Tax Authority is pleased to take this significant step forward in its mission to improve service to taxpayers and efficiency. The collaboration with Sentoo demonstrates the Tax Authority's dedication to simplifying the tax payment process and providing secure, convenient options to taxpayers to ensure the accurate processing of received payments. 

"Sentoo is designed to make payments as simple as possible for both businesses and citizens," said Vincent van Rutten, co-founder and managing director of Sentoo. "Processing incoming payments is too often a source of frustration, for taxpayers and also for the Tax Authority itself. It is essential that this process is as efficient as possible and error-free. With Sentoo, the Tax Authority now has a payment method through which payments can be processed flawlessly and quickly. We are therefore especially proud to expand our services to the Tax Authority, making payments easier and more accurate for everyone." 

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