Digicel Business Keeps Curaçao Surveillance Services (CSS) Connected
WILLEMSTAD — Digicel Business, Curaçao’ leading business solutions partner, announced that the Curaçao Surveillance Services (CSS) has joined its growing list of valued customers. CSS is a company that is specialized in security and GPS tracking island wide.
When Curaçao Surveillance Services (CSS) initially approached Digicel they were being serviced by another provider.
Their main concern was to receive adequate signal coverage and a solid data transfer speed. What they were receiving in data speed was insufficient for CSS to provide a reliable service to their clients. In addition, the CSS call center was running up huge landline bills every month. Upon CSS request, Digicel offered CSS 2G\3G\4G data SIMs which provided island-wide coverage, with speeds that exceeded their expectations. Digicel was also able to reduce the call center costs by 30% by installing a 4-port GSM gateway.
“One of the main reasons of approaching Digicel was to reduce our call center costs and of course the need of having a reliable coverage on the island. Our clients count on us to deliver top quality service and in Digicel we’ve found a solid partner who offered practical solutions, network reliability, a great customer service and competitive pricing”, this according to Managing Director of CSS, Mr. Ke-Chi Chang.
Digicel offered Curaçao Surveillance Services (CSS) a Digicel data SIMs and a Simado GSM Gateway. “Of course it’s great to give practical solutions, but it all comes down to ‘service’. We want to exceed our clients’ expectations and at Digicel we have a dedicated account manager who will provide service to our corporate clients and this is something they didn’t have with their previous provider. We welcome Curaçao Surveillance Services (CSS) in our Digicel family”, this according to, Mr. Sander Gielen, CEO Digicel Dutch Caribbean. Currently, CSS is growing on a month-to-month basis with new data SIM orders coming in monthly, and the call center is getting busier as their client base grows.
Digicel Business keeps customers ahead of the game with leading technology solutions that solve business problems by delivering value, innovation and partnership. Its dedicated team of professionals develops solutions that help companies achieve operational efficiencies and reduce costs while delivering security and peace of mind. Digicel Business was created with the objective of complementing and extending Digicel’s role in the business segment by providing leading technologies and solutions to increase business productivity and efficiency.