WILLEMSTAD - TUI offers its customers the option to make payments via Sentoo in its stores on Aruba, Curaçao, and Bonaire. This new payment method simplifies the process for customers to turn their travel dreams into reality with a fast and efficient payment experience.
Quick and Direct Payments with Sentoo
Through the integration of Sentoo, customers can now easily complete payments by scanning a QR code at the counter provided by the travel agent. They can then finalize the transaction using their local online banking app. Customers also have the option to pay via a payment link sent through WhatsApp or email. This is particularly useful for customers who are not present at the counter or who wish to purchase additional services online.
The major advantage of the Sentoo payment method is that transactions are processed instantly, allowing customers to be served quickly and without delays in the booking process.
A Forward-Thinking Payment Solution
For TUI, the move to Sentoo not only improves the customer experience but also results in significant cost savings. By utilizing Sentoo, TUI benefits from low transaction fees, contributing to a more cost-effective payment process. This makes the payment solution both economically advantageous and sustainable.
Joris van Summeren, Managing Director of Sentoo, explained:
"The collaboration with TUI Dutch Caribbean demonstrates how Sentoo supports businesses with fast and simple digital payment solutions. The demand for digital payments through Sentoo as an online payment system continues to grow, and TUI is proactively embracing this trend. We look forward to further rollouts, enabling TUI customers—both in stores and online—to take full advantage of all the possibilities Sentoo offers."
Local Innovation in the Caribbean
With the introduction of Sentoo, TUI reinforces its commitment to local innovation and convenience in the Caribbean. Sentoo, developed for and by the region, provides a secure and reliable payment solution tailored to the needs of both customers and organizations. TUI’s adoption of Sentoo strengthens its position as a market leader and demonstrates its ongoing investment in enhanced services for its customers.
Robert de Wolf, Retail Regional Manager of TUI Dutch Caribbean, stated:
"Customers enjoy visiting one of our four stores on Aruba, Bonaire, and Curaçao for personalized advice from our travel specialists before booking a ticket, cruise, or vacation. Adding Sentoo as a digital payment option now also allows us to serve customers who wish to book remotely via phone, WhatsApp, or email."
Future Plans with Sentoo
TUI is looking ahead and exploring the possibility of enabling local customers to pay via Sentoo not only in stores or through WhatsApp and email but also through the webshop. Soon, customers will be able to easily book tickets and make payments via their local bank accounts, further enhancing the convenience and accessibility of TUI’s services.