WILLEMSTAD – A UK resident has come forward with serious allegations of fraud involving two online gambling platforms operating under the Curaçao-registered company Potissimo BV. The platforms, “Jackpot Raider” and “Xtraspin,” have been accused of deceptive practices that, according to the complainant, could be harming unsuspecting players in the United Kingdom and beyond.
The player, who contacted Curaçao Chronicle directly, reported a series of troubling experiences that began with Jackpot Raider—an online casino that appeared legitimate at first glance but later raised multiple red flags.
Among the issues reported were highly restrictive withdrawal limits, with a cap of £1,000 per transaction and a maximum of three transactions per day, effectively limiting withdrawals to £9,000 per week. Despite a balance of around £18,000, the user was unable to access the full amount without delay.
Further concerns emerged when the player discovered that the platform did not possess a valid license from the UK Gambling Commission, and that its Curaçao license was still pending. Deposits were reportedly processed through questionable third-party merchants, including Anthill Center Limited—an entity registered in London but allegedly listed under multiple business entries—and another called TRVRS, which claims to be a clothing brand but failed to provide any verifiable contact information.
After these experiences, the player turned to Xtraspin, another casino under the Potissimo BV umbrella, where he was designated as a VIP customer. However, irregularities continued. On April 15th, a £2,200 win was only partially credited, with £2,000 still missing more than six weeks later. The casino cited delays via the “Faster Pay” system, but the player’s bank confirmed no such payment was initiated.
Repeated attempts to communicate with the casino have reportedly been met with silence or denial. “They’ve refused to verify or provide proof of any transaction,” the player stated.
He has since filed complaints with the Curaçao Gambling Board and the Curaçao eGaming License Authority, but has not received any substantive response. The player expressed concern that these issues are not isolated and could reflect a larger pattern of abuse affecting other users, particularly in the UK market.
“I have payment records, screenshots, and communication logs that show exactly what has been happening,” he said. “This isn’t just a dispute—it’s a matter of consumer protection and international accountability.”
This complaint comes amid growing scrutiny of offshore gambling operations licensed in Curaçao, especially those targeting European players without proper regulation. Curaçao Chronicle will continue to follow developments in this case and is seeking comment from the relevant regulatory authorities.
