WILLEMSTAD – The Fair Trade Authority Curaçao (FTAC), the agency responsible for overseeing fair competition, has stated that it cannot independently launch an investigation into Curaçao Port Services (CPS). 

This follows recent public outrage over alleged intentional delays by CPS. According to the FTAC, Curaçaoan law requires an official complaint from one or more businesses before any action can be taken. Once a formal report of suspected unfair practices is submitted, the FTAC is legally obligated to investigate. 

Although there appears to be widespread dissatisfaction with CPS’s services—particularly from companies like Don Andres—most affected parties have yet to file a complaint. “Fear of retaliation plays a significant role, as CPS holds a dominant position in both the commercial and financial infrastructure of the island,” FTAC stated. 

“Without a formal complaint, the FTAC remains powerless. Businesses that seek change must take the first step by reporting their concerns to the authority,” the agency emphasized.