WILLEMSTAD – In July, the Fundashon pa Konsumidó trained approximately 75 employees of Vanddis in the field of excellent customer service. The initiative is part of the foundation’s broader mission to raise service standards in shops and businesses across Curaçao.

The training program, titled “Excellente Service”, is designed to help companies build a stronger service-oriented culture. According to the foundation, it is essential that consumers enjoy a positive experience whenever they visit a store.

New Training Program Launched

With the launch of this course, Fundashon pa Konsumidó aims to improve the quality of customer interactions and ensure that businesses can provide service at a consistently high level.

“Excellent service is a crucial factor for any company,” the foundation emphasized. “It helps a business stand out from the competition. When customers feel valued, respected, and appreciated, they are more likely to return and recommend the business to others.”

Practical Skills at the Core

The course not only raises awareness about the importance of service but also equips participants with practical tools and techniques to enhance customer interactions. The training focuses on shifting service mentality, improving attitudes, and strengthening communication skills.

Fundashon pa Konsumidó hopes that programs like this will contribute to a long-term transformation in Curaçao’s customer service culture, benefiting both businesses and consumers alike.